At HOPI Logistics, we live by a simple motto: When you listen to the customer, amazing things happen. And that’s especially true when it comes to our fulfillment services. By truly understanding our clients’ needs, we’re able to deliver tailored, end-to-end e-commerce solutions with one clear goal — to save them time, hassle, and operational stress through efficient logistics. So, how does it work?
We offer our clients comprehensive, customized solutions tailored precisely to their needs. You can rely on us for handling both B2B and B2C orders.
Every order begins with receiving goods at one of our 14 warehouses across Central and Eastern Europe. This is followed by a precise and thorough process during which goods are inspected, registered, and stored in the correct location. We use advanced Warehouse Management Systems (WMS) that ensure every item is easily traceable for further processing.
Our warehouses meet the strictest standards for storing various types of goods across all temperature regimes (from -25°C to +25°C). We can store goods in refrigerated, frozen, and dry environments.
We store products using FIFO, FEFO, and LIFO methods based on the product type.
Once an order is received, our team ensures quick picking and careful packaging. We offer various packaging options based on client needs—from standard to special and seasonal packaging such as gift or Christmas wrapping, inclusion of specific marketing materials, and more.
We manage the entire process, all the way to delivering the parcel to your customer’s door. We use our own fleet and collaborate with over twenty transport service providers to ensure the fastest delivery across the entire region.
Returns and complaints are a common part of e-commerce. That's why we have established processes to handle them quickly and efficiently. This also includes keeping inventory status up to date, preventing disruptions in the supply chain. This saves our clients time and resources.
The latest technologies we use in our logistics centers and for shipment monitoring enable us to provide our customers with top-level fulfillment services on the market.
Our logistics centers are equipped with an advanced SAP-based Warehouse Management System (WMS), tailored to our specific needs. The system monitors every movement of goods—from reception to dispatch—and assigns tasks to our staff. This gives us perfect control over goods flow and operations, enabling us to minimize errors and increase efficiency.
We also use modern technology to automate key processes such as order packaging and picking. This allows us to accelerate the entire fulfillment process and reduce the risk of errors.
Our fulfillment services can be integrated with clients’ e-commerce platforms, allowing us to deliver complete e-commerce solutions. With automated synchronization, we can process orders immediately after receipt, saving considerable time.
Years of experience in national and international transportation, warehousing, and comprehensive logistics services make us a leader in the Central and Eastern European market. Why choose us for your e-commerce solution?
Thanks to cutting-edge technology, reliable fulfillment center staff, and long-term industry experience, we guarantee your parcels will always be dispatched on time and to the right place. This means satisfied customers and minimal complaints.
By partnering with us, you receive a complete solution—we handle warehouse operations, human resources, and transportation. These are all costs you no longer need to manage.
We welcome change. Whether it's a one-time promotion, seasonal spike in orders, or the holiday rush, you can count on us. Your customers won’t feel any fluctuation in order volume—we’ve got you covered.
With our systems, you have full visibility of what’s happening with your goods—from warehousing to delivery to the end customer. Transparency is a key element of our client relationships.
Our fulfillment services are truly tailored to specific needs. We work with clients from various industries—regardless of company size or complexity of requirements.
For e-commerce, fast and reliable parcel dispatch is crucial. That’s exactly what we aim to provide for online sellers. Our technologies allow seamless integration with e-commerce platforms, enabling us to handle every order from start to finish with no client involvement. Our e-commerce partners also appreciate the smooth handling of returns and complaints.
We work with many retail chains that require optimized warehousing and goods distribution to individual stores. For example, we provide full logistics support to Tesco, which operates a retail chain network.
Our experience and flexibility are also crucial in logistics for manufacturing companies. These may require storage of raw materials and finished products, co-packing, and storage under controlled temperature conditions. Among our largest partners are brands such as Bohemia Sekt, Haribo, and Nestlé. For Nestlé, we built dedicated storage facilities at our distribution center in Prostějov.
If you're looking for a reliable partner for comprehensive e-commerce solutions, you can confidently turn to us. And it's not just our word—our numerous certifications speak for themselves.
Our processes meet globally recognized standards for quality, safety, and sustainability. We hold the following certifications:
Thanks to the HACCP (Hazard Analysis and Critical Control Points) system, we can effectively identify and eliminate food safety risks. Our control processes and high hygiene standards ensure safe food storage, transport, and handling—particularly valued by our food industry clients.
We prioritize the quality of our fulfillment services and customer satisfaction. That’s why we go beyond minimum requirements and strive for continual improvement, as evidenced by the following certifications:
Minimizing the negative impact of our operations on the environment while supporting positive-impact projects is a core part of our vision and values.
We strive to be environmentally friendly at every stage of the logistics process. We use eco-friendly, recyclable packaging materials and efficient packing machines that help minimize packaging waste.
We have also implemented effective waste sorting and recycling systems directly in our warehouses to reduce waste and maximize material reuse. We are currently working on replacing single-use plastics with biodegradable alternatives.
Our logistics centers are designed to help us reduce energy consumption in the long term. We use energy-saving lighting with motion sensors and renewable energy sources such as photovoltaic panels on our warehouse roofs. We also regularly invest in modernizing our warehouses and fleet to reduce emissions in buildings and transport.
Our commitment goes beyond sustainability. We proudly support a variety of sports, educational, and cultural projects that contribute to better living in local communities. In recent years, we've supported the construction of a senior care home, the renovation of a church and rectory in Stanovice, the Czech Institute of Egyptology’s research in the Western Desert, school repairs after flooding, and many other meaningful initiatives.
Have a question or need a custom logistics solution? We’ll be happy to help!
Do you have a question about our services in the Czech Republic or Central Europe? Contact our specialists—they’ll be happy to assist you and help find a solution that meets your expectations.
Interested in our services? Fill out our inquiry form and we’ll get in touch.
